Refund Policy.

1. Introduction

At Service-Premium, we are committed to delivering high-quality digital marketing services. If you are not satisfied with our services, you may be eligible for a refund based on the terms outlined below.

2. Eligibility for Refund

  • Refund requests must be made within 7 days of the initial payment.

  • Refunds are available only for services that have not been initiated or delivered.

  • Partially completed services may qualify for a prorated refund, subject to our assessment.

  • No refunds are provided for completed services, consultations, or customized strategies.

3. Refund Request Process

  • Submit a refund request by emailing support@service-premium.fr with your order details and the reason for your request.

  • Our team will review your request within 5 business days and inform you of the decision.

4. Refund Processing

  • Approved refunds will be processed within 10-15 business days using the original payment method.

  • Service-Premium reserves the right to reject refund requests if the service has been delivered as agreed.