At Service-Premium, we are committed to delivering high-quality digital marketing services. If you are not satisfied with our services, you may be eligible for a refund based on the terms outlined below.
Refund requests must be made within 7 days of the initial payment.
Refunds are available only for services that have not been initiated or delivered.
Partially completed services may qualify for a prorated refund, subject to our assessment.
No refunds are provided for completed services, consultations, or customized strategies.
Submit a refund request by emailing support@service-premium.fr with your order details and the reason for your request.
Our team will review your request within 5 business days and inform you of the decision.
Approved refunds will be processed within 10-15 business days using the original payment method.
Service-Premium reserves the right to reject refund requests if the service has been delivered as agreed.